Zoe Sherwin is a PRINCE2 qualified change management professional with over 30 years of experience in fast-paced and customer-centric organizations. She has successfully delivered complex Business Change transformation programs, aiming to improve customer satisfaction and meet changing client needs in a digital environment. Zoe is skilled in stakeholder management, customer experience, contact centers, performance management, and outsourcing. She has a strong track record of successfully managing stakeholders at all levels and across cross-functional teams. Zoe is passionate about ensuring that change is embedded and sustainable in the operational space.

Head Of Project Management Office&hr process optimisation lead
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