Victoria M.
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Executive Summary
Victoria M. is a highly skilled Desktop Support Technician with 13 years of experience. She has expertise in visual merchandising, customer satisfaction, inventory management, store management, and time management. Based in Jersey City, New Jersey, Victoria has worked with various software programs such as Service Now, Office 365, Adobe CC Suite, Casper, AD, and Google for Work. She is comfortable in a mixed environment of Windows and Mac OS, supporting 300-3,000 users. Victoria also has experience in writing internal knowledge database and employee training. Additionally, she has experience with customer-facing support, hardware repair, and iOS devices, laptops, and desktops.
Contact Information
Current Workspace
Macmillan
senior technical support analyst at macmillan&Desktop Support Analyst
senior technical support analyst at macmillan
Desktop Support Analyst
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