Toby Offen
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Executive Summary
Toby Offen is a highly experienced professional with 24.5 years of work experience in customer experience, account management, B2B, CRM, and strategy. Based in Slough, United Kingdom, Toby offers insight6's customer experience consultancy services, focusing on improving customer advocacy and sales. With a strong background in customer-facing roles, Toby has successfully improved Net Promoter Scores (NPS) and improved Net Promoter Scores (NPS). Toby works with over 1,000 organizations worldwide, specializing in local businesses, ranging from opticians to healthcare facilities. Their services range from full consultancy to tailored solutions to tailored solutions for businesses. Toby's expertise extends to coaching, coaching, and training, allowing them to develop their skills
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Current Workspace
insight6
Customer Experience Director&Customer Experience Specialist
Customer Experience Director
Customer Experience Specialist
Professional Background
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