
Susan Reed is a results-driven IT professional with 39.3 years of experience. She is a Certified Scrum Master and Certified Scrum Product Owner, specializing in delivering quality software products. Susan has extensive software project management experience and is skilled in cross-functional communication. She has a proven ability to gather and manage complex requirements, translate problem statements into desired outcomes, and deliver quality results in Agile environments. Susan has worked in various roles, including Sr. Business Analyst at Zelis Payments, ITIL/ITSM Consultant, and Business Analyst Contract at NCS Technologies. She has also worked as a Business Analyst and Consultant at ETHICON Johnson & Johnson.

Senior Business Analyst
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