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Susan Brady

Senior Manager, Customer Experience at Lumen Technologies
United States

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Executive Summary

Susan Brady is a highly experienced Customer Experience leader with 26.2 years of work experience. She specializes in telecommunications, data center, VoIP, project management, and managed services. Based in the United States, Susan is passionate about improving customer perception and driving a customer experience culture. She offers thoughtful and visionary ideas in communication, customer portal innovation, and digital experience. Susan's specialties include customer experience, user experience, communications, executive communications, and program management. She has worked for reputable companies such as Lumen Technologies, Level 3 Communications, and tw telecom.

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Current Workspace

Lumen Technologies

Current

Senior Manager, Customer Experience

Senior Manager, Customer Experience

2014-11-01 -

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