
Scott Cichetti is a highly experienced IT professional with over 20 years of expertise in software development and quality assurance. He has held various positions in the telecommunications and healthcare industry, including Senior Software Engineer, Quality Engineer, IT Manager, and Senior Manager of Quality Engineering. Scott has led large-scale programs at Bellcore, Telcordia, Ericsson, and Optum Technologies. Currently, he is managing the Quality Engineering Teams for MYUHC.com for Optum Technologies at United Health Group. Scott's extensive work experience includes roles at UnitedHealth Group, Ericsson, Telcordia Technologies, Bell Communications Research, and GE Healthcare.

vp erica & contact center voice technology feature lead - technology at bank of america
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