Sakshi Mathur
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Executive Summary
Sakshi Mathur is a seasoned professional with 15.2 years of experience in customer service, customer satisfaction, and retention. Based in the United Kingdom, she has a strong track record of building and maintaining strong client relationships, ensuring customer satisfaction, and achieving delivery and service quality standards. Sakshi is skilled in developing and managing service delivery channels to establish the credibility of the bank's customer-centric policies. She is also experienced in building and maintaining strong client accounts through effective communication and active listening. Sakshi is known for her ability to handle corporate/HNI/individual clients with a focus on customer care and delivering results that meet or exceed expectations.
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Kotak Mahindra Bank
Service Relationship Manager&experienced professional with diverse skill set and strong record in customer service operations and administration
Service Relationship Manager
experienced professional with diverse skill set and strong record in customer service operations and administration
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