Ryan Dohm

Strategic Customer Success Manager | Customer Experience | IT | Process | SaaS | Operations | Cloud Consumption | Retention | ITILv2 | VCP: DCV & Mobility | MCT | Leadership | Reducing Churn since 2012 at Teradata
United States

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Executive Summary

Ryan Dohm is a results-driven and analytical professional with over 20 years of experience in customer service, account management, and solution engineering. He has a track record of understanding client vision and translating them into goals and milestones. Ryan is skilled in creating custom success plans, establishing internal and external processes, and managing competing requests across multiple client engagements. He is proficient in VMware software, Salesforce, CRM, MS Office, Jira, Gainsight, and SharePoint. Ryan is known for his attention to detail and organizational skills. He has held various positions at VMware, including Customer Success Manager, Manager, and Senior Technical Account Specialist.

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Current Workspace

Teradata

Current

strategic customer success manager | customer experience | it | process | saas | operations | cloud consumption | retention | itilv2 | vcp: dcv & mobility | mct | leadership | reducing churn since 2012&Customer Success Manager&itilv2 vmware double vcp dcv+mobility mct

strategic customer success manager | customer experience | it | process | saas | operations | cloud consumption | retention | itilv2 | vcp: dcv & mobility | mct | leadership | reducing churn since 2012

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Customer Success Manager

2022-05-01 -

itilv2 vmware double vcp dcv+mobility mct

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