
Ruban Wilson is an experienced professional with 18.8 years of work experience in various operational roles across domains such as Healthcare, Telcom, and technology. He has a strong background in training leadership, learning organizations, and BPO. Ruban has successfully led operations for healthcare providers and payers, setting up quality management, and leading transition and operations for Bots automation. He is also skilled in P&L and budgeting, as well as transition and operations for Webchat and Bots implementation. Ruban has a proven track record of improving productivity and driving performance in both C-Sat and NPS.

director of operations at omega healthcare management services&Director Of Operations
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