Robson Alves
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Executive Summary
Robson Alves is a highly experienced professional with 12 years of expertise in Customer Service. He has successfully coordinated and implemented effective customer service models for various industries, including SAC, Cobranca, Back Office, and Credit. Robson is skilled in analyzing customer experiences, conducting research, and implementing effective solutions. He has a strong background in managing teams, collaborating with organizations, and implementing processes and resources. Robson is also experienced in implementing competitive strategies and identifying operational improvements. He is based in Sao Paulo, Brazil.
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Mutant
Planning Specialist&Planning Specialist
Planning Specialist
Planning Specialist
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