
Richard Troon is a specialist Team Leader with 18.6 years of experience in leadership, customer experience, e-commerce, digital strategy, and account management. Based in Sydney, Australia, he has a strong focus on coaching and mentoring his staff to achieve their full potential and maximize output. With a background in fast-paced call centers, Richard excels in targeted, results-driven environments while ensuring customer experience is at a premium. He possesses strong verbal and written communication skills, along with a coaching style of leadership. Richard's key attributes include achieving team and individual targets, implementing sales strategies, and creating positive and successful team environments.

retention manager at bizcover
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