
Rehan Qureshi is an IT professional with over 15 years of experience in IT operational support and service delivery. He has a strong background in customer/client-facing environments and is dynamic and self-motivated. Rehan is skilled in management, Citrix, Active Directory, SharePoint, and BlackBerry Enterprise Server. He has worked in various roles, including Technical Support Desk Team Lead at Penta IT Services and Incident Manager at IBM. Rehan is also experienced in IT Service Management, Incident, Problem and Change Management, Team Leadership/Coaching/Movement, and 1st 2nd and 3rd line Technical Support. He has a wide range of ITSM skills and has extensive knowledge of network infrastructure and data center operations.

Incident Manager
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