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Rahil Javaid

Service Delivery Manager at EDCH
United Arab Emirates

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Executive Summary

Rahil Javaid is a highly experienced Customer Support, Service Operations, and Service Delivery Lead with over 13 years of telecom experience. He has a strong skill set in areas such as project management, IT service management, GSM data processing, system support, and customer management. Rahil has worked at EDCH in Dubai in various roles, including Service Delivery Manager and Technical Support Lead. He also has experience in training clients on international fraud and testing new releases in production. Rahil is based in the United Arab Emirates and has a proven track record in fraud management and value-added services.

Contact Information

Email
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Phone
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Current Workspace

EDCH

Current

Service Delivery Manager&Technical Support Lead&service deivery | customer support | service operations | telecom service industry expert&Technical Support Specialist&Ag Manager And Product Support&Roaming Technical Analyst&Roaming And Technical Analyst

Service Delivery Manager

2021-02-01 -

Technical Support Lead

2015-07-01 - 2021-10-01

service deivery | customer support | service operations | telecom service industry expert

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Technical Support Specialist

2013-05-01 - 2015-06-01

Ag Manager And Product Support

2012-08-01 -

Roaming Technical Analyst

2008-09-01 - 2013-04-01

Roaming And Technical Analyst

2008-09-01 - 2013-04-01

Professional Background

Personal Interests

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