
Prathim Mukherjee is a resolute IT Professional with over 13 years of experience in IT Operations, Service, and Account Management. He specializes in ITIL, Agile, and Process Improvements, with a focus on ITIL and Agile methodologies. Prathim has a strong understanding of ITIL, Service Management, Agile methodologies, and project management. He has successfully delivered exceptional operational and project services to his clients and has expertise in incident, problem, change, asset, and service catalogue. Prathim is certified in ITIL and has experience in training teams and leading internal support teams. He has worked at Till Payments as a Service Delivery Manager and has previous experience in the IT industry.

IT Operations Manager
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