Paula Edwards
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Executive Summary
Paula Edwards is a highly experienced senior leader of contact centres and customer care with 20 years of success in major North American corporations. She has a strong track record of success in major North American corporations, winning multiple industry awards. Paula is known for her effective leadership and motivator, which has consistently developed and managed high-performance teams. She has a solid history of developing successful sales and client-centric cultures, contributing significantly to revenue growth and profitability. Paula has managed contact centres in large organizations with multimillion dollar operating budgets and has managed extensive employee base and outsourced partners.
Contact Information
Current Workspace
PRESTO (Metrolinx)
director customer care at metrolinx go transit&Director, Station Services&Director, Customer Care
director customer care at metrolinx go transit
Director, Station Services
Director, Customer Care
Professional Background
Personal Interests
Colleagues
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