Nina Pennock is a highly skilled and experienced service professional with 13.2 years of work experience. She excels in managing deadlines, listening to customers, and a hands-on approach. Nina is a dynamic team player who excels in creating personalized and effective service experiences. She is passionate about creating innovative designs and is known for her ability to work collaboratively. Nina has a strong background in service design and innovation, and she is also a mentor for process and workshop faciliters. She is currently working as a Service Designer at Conclusion Digital in Amsterdam.

❉ design thinking service designer curious and energetic align vision and mission with positive customer experience and digital strategy ❉
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