
Mohammed Rafi is a highly experienced professional with 16.2 years of work experience in customer service, CRM, team management, and business development. He has worked for Amazon in Sutherland Global Services, where he served as a Quality Analyst and Team Lead. Mohammed has also worked for 4 years at Groupon Shared Services, specializing in transaction monitoring, feedback, training, and team management. With a strong background in Merchant Research, Merchant Support, and Editorial Creative Writing, Mohammed has a proven track record in the eCommerce industry. He is currently based in Chennai, Tamil Nadu, India.

Ecommerce Expert&Client Specialist
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