Michael Gulla
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Executive Summary
Michael Gulla is an accomplished and seasoned Operations Manager with over 10 years of experience. He is skilled in service delivery, outsourcing, call centers, BPO, and workforce management. Based in the Philippines, Michael has a proven track record of achieving record-high employee and customer satisfaction ratings, as well as quality-based account resolution. He is also proficient in Microsoft applications and Google operations. Michael is a respected builder and manager of customer-focused accounts, ensuring a shared commitment to customer service. He is known for his commitment to customer service and ensuring the execution of quality and operations policies.
Contact Information
Current Workspace
Pru Life UK
Assistant Unit Manager
Assistant Unit Manager
Professional Background
Personal Interests
Colleagues
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