Matthew Hendricks
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Executive Summary
Matthew Hendricks is a multi-faceted problem solver with 16.4 years of experience in technical support. He specializes in product management, troubleshooting, process improvement, software documentation, and Jira. Based in Seattle, Washington, Matthew has a strong background in technical support and is skilled in analyzing internal programs, operations, and networks for optimal growth opportunities. He has worked at Ookla as a Technical Services Manager and Technician Services Representative, as well as at NinjaTrader and Falcon Computers as a Product Manager. Matthew's expertise lies in product management, process improvement, troubleshooting, technical support, and training.
Contact Information
Current Workspace
Ookla
Technical Services Manager&Technician Services Representative
Technical Services Manager
Technician Services Representative
Professional Background
Personal Interests
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