Mary Cash is an outstanding Customer Resolution and Operations Quality executive with 26.8 years of experience. She has a strong background in Six Sigma, continuous improvement, lean manufacturing, process improvement, and quality management. Based in Tupelo, Mississippi, Mary is skilled in setting and executing strategies that combine Lean and TQM principles and tools to deliver impressive bottom line impact. She has held various leadership positions in companies such as Signify, Philips Lighting, ITT Inc., and GE. Mary's expertise lies in major customer issue resolution, quality management systems, continuous improvement, training and personnel development, coaching, and mentoring.

director customer care at signify
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