
Martijn Harmsen is a highly experienced professional with 18.5 years of work experience in customer experience, strategic business change, and multi-channel management. Based in Gronchem, Netherlands, he leads the Dutch experience cluster at Capgemini, where he specializes in experience design and design thinking. Martijn is passionate about human centricity and aims to help companies transform and improve their customer experiences. He combines his expertise in digital transformation, customer experience, and immersive technology to identify new concepts and services. Martijn is also passionate about creating impactful digital experiences and identifying new digital concepts.

Cluster Lead Immersive Design&Design Director&customer experience director en cluster lead content & marketing&Crm Streamlead&Senior Crm Consultant
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