Krystina Thompson
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Executive Summary
Krystina Thompson is a dedicated and dynamic manager of contact center operations with 15.9 years of experience. She has a strong background in customer service, client relations, communications, and employee growth. Krystina has worked in various industries including BPOs, federal contract work, and the healthcare/health insurance field. She is skilled in Microsoft Office Suite, Salesforce, CRM, Adobe Connect, SharePoint, and Epic. Krystina has held positions such as Director of Contact Center Operations at DialAmerica, Call Center Operations Manager at Maximus, and Program Supervisor at TrialCard. She is known for her strong communication skills and ability to build excellent working relationships at all levels.
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Current Workspace
DialAmerica
director of contact center operations at dialamerica
director of contact center operations at dialamerica
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