
Kat Wright is an experienced Head of CX with 18.4 years of work experience in the gambling & casinos industry. She is skilled in monitoring and driving improvements in NPS and CSAT scores, running customer feedback projects, and developing strategic improvements and developments. Kat is passionate about driving positive customer experience and implementing it in various companies and for different customers. She has a strong background in communication, team building, UX/UI, strategy presentation, and management. Kat holds a BA (Hons) degree in English and Italian Literature from the University of Warwick.

Customer Experience Manager&Looking for a new opportunity
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