Jonathan Taylor
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Executive Summary
Jonathan Taylor is a highly skilled Workforce Management Analyst with 18.7 years of experience. He is proficient in Adobe Creative Suite, Photoshop, customer service, Illustrator, and graphic design. Based in the United States, Jonathan has a strong background in Project Management, Quality Assurance, and Customer care. He has managed the workforce on site, worked with vendors, and expanded coverage to 24/7. Jonathan also has expertise in Quality Assurance, creating and implementing Stack-Ranks, and implementing survey and reporting tools. He has worked at Under Armour, Kelly, Aramark, and GE, gaining valuable experience in various industries.
Contact Information
Current Workspace
Under Armour
contact center operations manager at under armour&Workforce Management Analyst&Associate Quality Assurance Analyst&Customer Service Representative
contact center operations manager at under armour
Workforce Management Analyst
Associate Quality Assurance Analyst
Customer Service Representative
Professional Background
Personal Interests
Colleagues
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