Jonathan Gold
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Executive Summary
Jonathan Gold is an experienced and dedicated individual with 37.9 years of work experience in customer support and technical support. He has a proven track record of success in building and developing successful customer/technical support teams. Jonathan has worked with global customers and has expertise in ITIL, Prince 2 and Agile methodologies. He is skilled in recruiting, developing high-performing client-facing support teams, and implementing strategies and practices to optimize efficiency and effectiveness. Jonathan has also built methodologies and processes for using support tools such as Salesforce, Zendesk, Jira, SharePoint, and Confluence. He is currently the Head of Support at Aptem in London.
Contact Information
Current Workspace
Aptem
Head Of Support
Head Of Support
Professional Background
Personal Interests
Colleagues
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