John Knowles
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Executive Summary
John Knowles is a highly experienced User Researcher with 15.7 years of work experience. He specializes in user experience, information architecture, mobile design, customer experience design, and communications planning. Based in Auckland, New Zealand, John is skilled in using various methods such as empathy interviews, usability and concept testing, contextual enquiry, and intercept testing. He is also knowledgeable in designing and facilitating workshops using a user-centered and design thinking approach. John is known for his ability to develop customer journey maps and service design techniques, and he is passionate about understanding the business impact on customers.
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John Dough Bakery
UX And Product Design Researcher | Quality And Quantitative Research Methods | Discovery To Implementation | Workshop Facilitation | Stakeholder Management
UX And Product Design Researcher | Quality And Quantitative Research Methods | Discovery To Implementation | Workshop Facilitation | Stakeholder Management
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