Joey Patricia Leong

E-commerce, Customer Service & Operation, Customer Experience Specialist. MBA candidate at University of Essex at Citi
Hong Kong

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Executive Summary

Joey Patricia Leong is an experienced Head Of Support with 14.3 years of work experience in the internet industry. He has a strong skill set in operations management, foreign languages, customer relationship management, project management, event management, and market research. Joey has held various positions at Citi in the United States, including SVP, Head Of Customer Experience, Head Of Customer Experience, and VP Of Operations. He also has experience working at livi bank in Hong Kong. Joey is based in Hong Kong and has a demonstrated history of working in the internet industry.

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Citi

Current

e-commerce customer service & operation customer experience specialist mba candidate at university of essex&Senior Vice President Head Of Customer Experience&Head Of Customer Experience&Vice President Head Of Customer Experience

e-commerce customer service & operation customer experience specialist mba candidate at university of essex

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Senior Vice President Head Of Customer Experience

2023-01-01 -

Head Of Customer Experience

2019-12-01 -

Vice President Head Of Customer Experience

2019-12-01 - 2022-12-01

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