Joe Testa
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Executive Summary
Joe Testa is a highly experienced professional with over 20 years of customer success and operational excellence. He has a strong track record of building departments from scratch, designing organizational structures, recruiting, hiring, training, and professional development. Joe is skilled in process improvement, negotiation, and sales acumen, and has expertise in analyzing policies, procedures, and processes to improve efficiency, effectiveness, cost reduction, employee engagement, and customer satisfaction. He is also certified in Six Sigma Green Belt and has experience managing large and diverse staff in a multi-level hierarchy. Joe has held various leadership positions in companies such as OpenMethods, Oracle, Academy Sports + Outdoors, Accretive Commerce, and Radial Inc.
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Current Workspace
OpenMethods
Chief Experience Officer
Chief Experience Officer
Professional Background
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