Jessica Hsieh
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Executive Summary
Jessica Hsieh is a performance-driven leader with 13 years of international hospitality experience. She has accumulated in luxury 5 Star properties and large scale 4 and 3 Star properties. Jessica is known for her ability to identify and analyze areas of improvement and implement forward-thinking solutions to achieve success. She is dedicated to ensuring optimal customer satisfaction through leading a highly engaged team to achieve goals and deliver efficient results. Jessica has exceptional knowledge and abilities in front office management, supplier and vendor management, VIP executive lounge and guest services, staff training and development, budgeting and cost control, guest satisfaction and service recovery, leadership, staff performance and recognition, housekeeping operations, and Microsoft Office.
Contact Information
Current Workspace
Four Seasons Hotels and Resorts
assistant director of rooms at four seasons hotels and resorts&Front Desk Manager
assistant director of rooms at four seasons hotels and resorts
Front Desk Manager
Professional Background
Personal Interests
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