Janell Roach is an experienced IT Service Desk Analyst with 12 years of work experience. She has a strong skill set in customer service, time management, insurance, customer satisfaction, and Microsoft Office. Currently, she is employed at Mutual of Enumclaw Property & Casualty, where she is responsible for troubleshooting computer issues. Janell has also presented department goals in a 4DX Summit format and participated in city sponsored events. She is seeking an endgame to become a Business Analyst Tester.

IT Service Desk Analyst&Customer Relations Specialist&Facilities Services Technician- Floater&Claims Services Representative&Corporate Services Technician
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