James Gosling
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Executive Summary
James Gosling is a Technical Support Analyst with 12.1 years of experience. He specializes in public speaking, teaching, help desk support, desktop application support, and media technology. Based in the United States, James is part of the Support team at Masabi, where he helps customers and transportation professionals with their mobile ticketing issues. His skills include Zendesk Support, Guide, and Insights, Creating and Leading Customer Training Sessions, and managing and updating an internal and customer-facing Knowledge base. James is problem-solving in fast-paced, technological environments.
Contact Information
Current Workspace
Masabi
Customer Support Engineer
Customer Support Engineer
Professional Background
Personal Interests
Colleagues
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