Hayley Molloy
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Executive Summary
Hayley Molloy is a dynamic and goal-oriented Customer Experience Leader with 15.2 years of experience. She has a strong background in management, change management, banking, business analysis, and process improvement. Based in Stockport, United Kingdom, Hayley has a proven track record of leading customer-centric functions and creating a culture of customer fascination through data, insights, and strategic thinking. She has worked in various roles, including Head of Customer Experience at Bruntwood and Customer Experience Manager at British Gas. Hayley is dedicated to continuous process improvement in the face of rapidly evolving markets and has direct sector experience in leading large CX divisions across both B2B and B2C.
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Current Workspace
Bruntwood
Head Of Customer Experience&Continuous Improvement Project Manager
Head Of Customer Experience
Continuous Improvement Project Manager
Professional Background
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