Gunjan Gupta

Head of Customer Success | Program Management PMO | Human Capital Management | Saas - Digital Transformation | Strategy Leader | Customer Experience and Design at ADP
United States

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Executive Summary

Gunjan Gupta is a highly experienced P&L leader with 28.3 years of work experience. He possesses strong analytical skills, development, training, and analysis abilities. Based in the United States, Gunjan has a proven track record of partnering with sales to drive revenue growth and digital transformations. He excels in client onboarding, relationship management, retention, and optimization. Gunjan is proficient in creating new revenue streams through digitizing E2E customer process journeys from sales to service. He is also skilled in process re-engineering and deploying digital solutions like Analytics, AI, Robotics, and rolling out SaaS platforms.

Contact Information

Email
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Phone
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Current Workspace

ADP

Current

head of customer success | program management pmo | human capital management | saas - digital transformation | strategy leader | customer experience and design&Director Program Management&Sr. Director Client Success&Project Manager Ii&Project Manager&Project Leader&Training Program Consultant&Program Designer

head of customer success | program management pmo | human capital management | saas - digital transformation | strategy leader | customer experience and design

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Director Program Management

2016-11-01 -

Sr. Director Client Success

2000-10-01 -

Project Manager Ii

2013-12-01 - 2016-10-01

Project Manager

2009-06-01 - 2013-11-01

Project Leader

2007-11-01 - 2009-06-01

Training Program Consultant

2006-03-01 - 2007-11-01

Program Designer

2000-10-01 - 2006-03-01

Professional Background

Personal Interests

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