Derrick Webber

Subject Matter Expert with Centurion Card Servicing at American Express Canada at American Express
Oshawa,Ontario,Canada

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Executive Summary

Derrick Webber is a highly experienced professional with 25.3 years of work experience. He possesses a wide range of skills including customer service, negotiation, sales management, budgets, and sales. Based in Oshawa, Canada, Derrick specializes in building emotional connections with customers and enhancing customer loyalty. He has received numerous awards and awards, including the highest possible award within American Express. Derrick excels in coaching and feedback on treatment of customers and has a proven track record of improving his peers abilities. He is analytical, detail-oriented, and has a strong ability to analyze compliance, policies, and procedures to improve procedures.

Contact Information

Email
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Phone
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Current Workspace

American Express

Current

subject matter expert with centurion card servicing at american express canada&Customer Care Professional&Centurion Card Servicing Customer Care Professional&Ecco Revitalization Team&Customer Care Professional - Canadian Call Centre&Ccp - Usa, Subject Matter Specialist&Quality Anaylist - Usa&Subject Matter Specialist - Usa

subject matter expert with centurion card servicing at american express canada

2018-06-01 -

Customer Care Professional

1998-06-01 - 1999-06-01

Centurion Card Servicing Customer Care Professional

2016-06-01 - 2018-06-01

Ecco Revitalization Team

2013-10-01 - 2014-05-01

Customer Care Professional - Canadian Call Centre

2013-06-01 - 2014-06-01

Ccp - Usa, Subject Matter Specialist

2009-06-01 - 2013-06-01

Quality Anaylist - Usa

2002-06-01 - 2009-06-01

Subject Matter Specialist - Usa

1999-01-01 - 2002-01-01

Professional Background

Personal Interests

Colleagues

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