Dawn Pangcoy is an Information Technology Professional with almost 7 years of experience in Operations. She specializes in IT Service Management, ITIL Processes, and Application Operations Management. Dawn has worked at DXC Technology and Hewlett Packard Enterprise in various roles, including Delivery Line Manager and Operations Lead. She also has experience as a Service Level Manager and IT 2nd Level Support Specialist. Dawn is skilled in data analysis, forecasting, and performance monitoring. She is based in the Philippines.

Delivery Line Manager&Operations Lead
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