David Murphy

David Murphy is a motivated and hardworking individual with 18.6 years of experience in call centers, telecommunications, customer service, user acceptance testing, and training delivery. He is currently involved in the testing of a new web-based system for the Automotive Industry, where he supports global customers through user acceptance testing. David has successfully supported clients during their User Acceptance Testing period, resulting in high quality and rapid resolution of issues. He began as a QA Analyst and later became a QA Test Lead, overseeing a team of 2 QA Analysts. David's expertise lies in developing test plans and cases for new developments and defects, and he is a proactive team player in the rapidly changing industry.