Charles McGowan PMP, MCSE, ITIL foundation, ITIL Intermediate ST
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Executive Summary
Charles McGowan PMP, MCSE, ITIL foundation, ITIL Intermediate ST is a highly skilled IT leader with 22.8 years of experience. He has expertise in project management, customer service, business analysis, property and casualty insurance, and analytical skills. Charles has a proven track record in customer support and process improvements, as well as strategic solution provider. He is known for his ability to solve complex problems and deliver exceptional team training. Charles is a customer-service-focused goal achiever with excellent organizational and communication skills. He has worked in various roles, including IT Service Manager and Director of End User Computing at Pinellas County Sheriff's Office.
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Pinellas County Sheriff's Office
it service manager with proven leadership skills: motivates and inspires teams to achieve goals and meet business needs&IT Service Manager
it service manager with proven leadership skills: motivates and inspires teams to achieve goals and meet business needs
IT Service Manager
Professional Background
Personal Interests
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