Charlene Fourie
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Executive Summary
Charlene Fourie is a highly experienced professional with 16.9 years of work experience. She possesses a wide range of skills including process improvement, change management, quality assurance, training, and root cause analysis. Based in Johannesburg, South Africa, Charlene is passionate about customer experience that drives a positive impact on both employee and clients. With over 17 years of experience in the healthcare industry, she has a strong background in quality assurance, ISO 9001, and Customer Experience. Charlene's expertise lies in combining CX, UX, and digital solutions to optimize customer experiences and help organizations advance in digital transformation.
Contact Information
Current Workspace
AfroCentric Group
Customer Engagement Specialist&Team Leader Quality Assurance&Iso Compliance Specialist&Personal Assistant&Call Centre Agent
Customer Engagement Specialist
Team Leader Quality Assurance
Iso Compliance Specialist
Personal Assistant
Call Centre Agent
Professional Background
Personal Interests
Colleagues
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