Brian Larson
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Executive Summary
Brian Larson is a highly skilled and experienced customer success leader with over ten years of experience in tech support industries. He specializes in behavioral-based coaching and focuses on building trust and transparency among team members. Brian believes in creating dynamic customer success teams that prioritize team health and achieve full potential. He has a strong attention to detail and a track record of improving product support CSAT scores and ticket volume. Brian has also successfully implemented new policies and procedures to improve efficiency and meet client standards. He has worked at Ylopo and Asurion, gaining expertise in chat tech and team management.
Contact Information
Current Workspace
Ylopo
Product Support Manager
Product Support Manager
Professional Background
Personal Interests
Colleagues
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