Barkha Anand
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Executive Summary
Barkha Anand is a highly experienced professional with 26 years of work experience in the banking industry. Based in India, she has a strong background in team management, leadership, customer service, cross selling, and banking. Currently, she is the Heading of Business Planning, Complaints & Process Management for Phone Banking. Barkha has successfully transformed the channel into a revenue center and achieved high cross-sell and upsell results. She has a proven track record of driving efficiency and effectiveness in the phone banking channel.
Contact Information
Current Workspace
HDFC Bank
Vertical Head | Customer Value Management | Central Nervous System&vice president & vertical head - cvm -occ hdfc bank&Vice President | National Head | Business Planning Complaints | Process Management | Phone Banking&Vice President | Unit Head Phone Banking&Regional Head Customer Services Credit Cards North&Unit Head Customer Services | Credit Cards | Delhi
Vertical Head | Customer Value Management | Central Nervous System
vice president & vertical head - cvm -occ hdfc bank
Vice President | National Head | Business Planning Complaints | Process Management | Phone Banking
Vice President | Unit Head Phone Banking
Regional Head Customer Services Credit Cards North
Unit Head Customer Services | Credit Cards | Delhi
Professional Background
Personal Interests
Colleagues
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