Andy Mitchell is a highly experienced IT Service & Asset Management professional with 26.1 years of work experience. He specializes in ITIL, IT service management, change management, and service desk operations. Based in Canada-Ontario-Ajax, Andy is currently working as an Independent Consultant at SuMO IT Solutions. He has previously held positions at DXC Technology and EAInfoBiz Inc. Andy's expertise lies in ITIL process re-engineering, ITSM maturity assessments, new deployments and upgrades, integrations, reporting, product training, and post-production support. He is dedicated to delivering exceptional service and asset management projects.

Business Process Consultant
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