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Alexander Novikov

Head of Division – JSC "B&N Bank" at B&N Bank
Russia

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Executive Summary

Alexander Novikov is a highly experienced professional with over 13 years of work experience in the banking industry. He has a strong background in customer service, support, and claims handling. With expertise in business process improvement and technical projects, Alexander has successfully managed contact centre operations and implemented quality control measures. He is currently based in Russia and is ready to take on new proposals and relocate with family. Alexander's CV can be found at hh.ru.

Contact Information

Email
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Phone
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Current Workspace

B&N Bank

Current

head of division – jsc b&n bank &Head Of Unit Expert Support Unit&Deputy Head Of Unit Customer Care&Head Of Remote Customer Care Unit&Head Of Customer Service Unit

head of division – jsc b&n bank

2016-06-01 - 2018-05-01

Head Of Unit Expert Support Unit

2015-02-01 - 2016-05-01

Deputy Head Of Unit Customer Care

2014-06-01 - 2015-01-01

Head Of Remote Customer Care Unit

2014-02-01 - 2014-06-01

Head Of Customer Service Unit

2012-05-01 - 2013-02-01

Professional Background

Personal Interests

Colleagues

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