Alex Fpmi is a highly experienced professional with 36.3 years of work experience in operations management, project delivery, and people management. He has a strong background in pensions, defined benefit, and employee benefits. Alex is a Prince2 registered practitioner and has expertise in change management, stakeholder management, and business transformation. He has worked in various roles, including Business Transformation Manager and Senior Manager, at companies like Aegon and British Steel. Alex is known for simplifying customer service and ensuring customer needs are met through journey mapping and digital/voice channels. He is currently based in Edinburgh, Scotland.

Business Transformation Manager&Senior Manager - Pension Claims
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