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Dhirendra Singh

Head of Operations, Indirect Channel – Post Sales, AMEA at BT Group
India

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Executive Summary

Dhirendra is a highly experienced professional with 19.8 years of work experience in change management, service delivery, and telecommunications. Based in India, Dhirendra is responsible and accountable for service, project, contract management, and financial performance for Channel Partners in the AMEA region. He maintains and develops partner/customer relationships and customer satisfaction, primarily in service delivery, assurance, and billing. Dhirendra is skilled in ensuring contract commitments are delivered within cost targets, contract profit, and revenue growth. He has a strong track record of leading Channel Partner contracts in AMEA, revenue Assurance activities, and resolving anomalies in commercial billing.

Contact Information

Email
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Phone
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Current Workspace

BT Group

Current

head of operations indirect channel – post sales amea&head of operations post sales indirect channel - amea&head of client services south east asia - malaysia&Head Of Service Operations&Global Service Director&global service manager global banking & financial markets&Global Service Manager, Global Banking And Financial Markets&service manager global banking & financial markets&Service Manager

head of operations indirect channel – post sales amea

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head of operations post sales indirect channel - amea

2018-03-01 -

head of client services south east asia - malaysia

2016-08-01 -

Head Of Service Operations

2015-03-01 - 2016-07-01

Global Service Director

2013-11-01 - 2015-03-01

global service manager global banking & financial markets

2013-04-01 - 2013-11-01

Global Service Manager, Global Banking And Financial Markets

2013-04-01 - 2013-11-01

service manager global banking & financial markets

2009-09-01 - 2013-04-01

Service Manager

2008-01-01 - 2009-09-01

Professional Background

Personal Interests

Colleagues

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